Privacy Policy

Don't worry about your data!

Your personal data (name, phone number, e-mail address, street, house number, postal code, city, country) is processed by Vanilla Steel to manage customers according to the contractual relationship pursuant to your instructions or the order that you place, within the scope of various statutory obligations (our liability, obligation to store and accounting law) and for direct marketing purposes (to perhaps offer you new services), on the grounds of our legitimate interest as an entrepreneur. The processing is always done by the business manager.

We notify you that we cannot erase your data during the assignment allocated to us or the performance of the order placed because then we cannot guarantee our services. Within the scope of statutory obligations applicable to us, we are obliged to keep your personal data for a further 10 years after the assignment has been terminated (maybe by you). Data relating to you that we then store and archive shall only be those necessary within the scope of the statutory obligation.

We must draw your attention to the fact that we can communicate your personal data to third parties within the scope of the assignment allocated to us and in the execution of a statutory obligation. You can always consult us in this regard and we will then tell you to which authority your personal data has been
transmitted.

If you do not wish us to process your data for direct marketing purposes, all you need do is to tell us this at info@vanillasteel.com. At this address, you can also always ask which data we process on you and have them rectified or erased (the latter to the extent that this is possible within the scope of the allocated assignment/order placed and the law). If your data that has been transmitted to us is not correct and you request them to be rectified, you can always request that the data processing be restricted where possible. Likewise, where possible, all the services that are performed within the scope of the rights granted to you by the General Data Protection Regulation are free of charge. You can address the Privacy Commission (Puttkamerstr. 16-18 in 10969 Berlin) if you do not agree with the way in which your data is processed.